Thanks Elite Auto Repair! I needed new shocks, and was a new customer to the store. They welcomed me, physically showed me the broken parts that needed replacing, explained other parts around it and the life span of those parts, and kept my anxiety at ease with getting my car fixed. The guys at Elite Auto Repair answered all of my questions, and did not try to hound money from me like some auto chain businesses do. I really appreciated the small town feel in a big city.