Hmmmmmmm well I dropped Mustang on Friday at 5:40 p.m. I sat in lobby for 5-7 minutes and no one came up front. Decided to go out to service bays! Got acknowledged.........5 more minutes later after no one came up front I called the phone # and 2 people darted up front. I got acknowledged FINALLY! Look I get it....it's Friday but really??! Fast forward to Monday and they were communicative about problems but couldn't find SPECIFIC problem I informed them of. They give me an estimate .....wait for it......$1200 for front struts and mounts. Picked up paper copy of estimate and shopped around!!! Wait for it......got quoted $650 for same job from 7 equally qualified and Yelp'd repair shops in area and afar????!!!Then I get email saying "they can rewrite" estimate????? Wait a minute.....really? Please... you tried to f*ck me in my sphincter AND kiss me in my mouth after I question wtf was going on???? NO THANK you! All I can ask is WHY try to f*ck me??? Granted the people were pleasant but pricing was wayyyyyyyyyyyyyyy offf!!!! By double?! Why? I don't waste people's time and I appreciate when mine is valued as well!! Just because a woman drops off car doesn't mean she's STUPID! I know plenty of car people but didn't want to bother them!!! Glad I did after this conundrum!!!!!!!!!!!!!!
I went in expecting to wait 30 minutes for an oil change and ended up having to wait over two hours, with no warning. I ended up being over 45 minutes late to my next obligation due to this inconvenience.
Always very nervous when you know you need brake work and you know you are at the mercy of the repair shop on what needs doing. After reading Yelp reviews on "Brake Repair Shops" and being even more nervous I decide to give Elite Auto Repair a try. Their Yelp Reviews were the best of the bunch. I had never used them before. My wife's brakes were really grinding during slow stop. Elite took our appointment, were ready when we dropped off and within an hour had a call of what was needed (Shoes and grinding rotors, not replacement). Repair done on time. I really appreciated the service, integrity, speed of repair and overall experience. I will definitely return when in need of additional repairs or maintenance.
Visited them for a simple fix which was handled professionally and quickly. When I asked about other services they took time to explain how they work and options. I booked my brake job right there. Very nice to work with and I recommend highly. Thank you guys!!!!
Good customer service, good price on full synthetic oil change
We took our car in for A/C work after we tried to charge the system ourselves. The team at Elite Auto Repair was awesome. They tested our system and could not find a problem. So they charged it and just to be sure they didn't miss any issues. They kept it an extra day to keep testing it. They gave us a loaner car and picked my wife up from work. They never found an issue and charged exactly what they quoted us on the phone. We are extremely happy with their service so far and expect to use them again!
Trustworthy and the Best Independent Vehicle Repair, Trucks and Automobiles.
Dennis, I know its been awhile since you've written your review.. Just wanted to say Thank You!
Alvaro, I know its been awhile since you've written your review.. Just wanted to say Thank You!
Thank you Christopher
Thank you Lyle